Tokio Marine Life Insurance Partners with True Digital Group to Expand Access to Telemedicine Services

Tokio Marine Life Insurance Partners with True Digital Group to Expand Access to Telemedicine Services- Tokio Marine Life Insurance (Thailand) Plc. reinforces its leadership in health insurance innovation with the launch of new service, offering access to online doctor consultation (telemedicine) services via "MorDee" application. This initiative aims to elevate customer healthcare by making it easier, more convenient, and faster, without concerns over costs. The service includes the following key features:

• online doctor consultations on physical health anytime, anywhere via smartphone
• immediately claim for doctor fees and medication fees under the OPD coverage as specified in the insurance policy without having to pay in advance
• medicine delivery service direct to home or any desired location nationwide (free delivery service offered by MorDee (T&C apply)).

Mr. Takashi Saito, Managing Director of Tokio Marine Life Insurance (Thailand) Public Company Limited, stated, "Our mission is to safeguard and support our customers at every stage of life. This partnership with True Digital Group, introducing expanded medical services through the MorDee application, represents a significant step towards empowering our customers to live with greater flexibility and confidence in the digital age."
With this new offer, Tokio Marine Life Insurance's group insurance customers can access medical services easily and quickly, no matter where they are in Thailand. This service meets the needs of today's living, which demands flexibility and modern healthcare services.

Mr. Chang Foo, Head of Digital Health, True Digital Group Co., Ltd., stated, "True Digital Group has developed 'MorDee,' an intelligent healthcare platform aimed at improving the quality of life for Thais nationwide by providing fast, convenient, and equitable access to medical services through telemedicine and comprehensive healthcare solutions. By expanding partnerships with leading insurance companies, the platform offers enhanced options for individuals with outpatient (OPD) health insurance policies, enabling them to consult doctors online anytime, anywhere via smart devices, receive medications, and file insurance claims seamlessly through the 'TeleMediClaim+' feature in a single application.

Through this collaboration, 'MorDee' provides access to over 500 doctors and specialists from leading institutions, offering more than 20 specialized clinical services for Tokio Marine Life Insurance's group insurance customers. This allows customers to consult with doctors privately and securely without worrying about costs, while benefiting from home delivery of medications, helping to save time and reduce hospital congestion. Additionally, customers can review their medical history within the app, with the assurance that their personal data is securely protected."

Tokio Marine Life Insurance's group insurance customers can now consult doctors via online, get medication delivery and insurance claim through MorDee application by simply downloading and setting up as following steps.

1. download the MorDee application via Apps Store / Play Store or click https://mordee.app.link/7me4in9appb, then register
2. connect group insurance right by selecting "Tokio Marine Life Insurance" and fill information.
3. Verify your identity by taking a straight-on photo of yourself and a photo of your ID card or passport.

Steps to find a doctor online via the "MorDee" application are as follows:

1. Search for a department by selecting the search bar in the Home menu of the app
2. Choose a doctor or specialist marked with Tokio Marine Life Insurance logo
3. Make an appointment with a doctor by select date and time, then choose to consult via "video call" to comply with insurance claim condition.
4. During the payment step, select "Payment/Privileges" and then choose "Tokio Marine Life Insurance" to claim insurance without having to pay in advance
5. Consult a doctor and get medication by entering the chat room in the app to consult a doctor at the appointed time. Then wait for the conclusion of the consultation and receive medication at home.

For more information about the "MorDee" application, contact Line OA: @mordeeapp. Tokio Marine Life Insurance customers interested in online doctor consultation via the "MorDee" application can call 02-650-1400 for further inquiries. This service is available for Tokio Marine Life group insurance customers.

*For group insurance policies with OPD coverage, consulting online doctor via video call through the "MorDee" app, conditions apply as specified by Tokio Marine Life Insurance.

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