Bolt becomes the first ride-hailing platform in Thailand to offer flight tracking for scheduled rides

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Starting today, Bolt customers in Thailand can enjoy a first-of-its-kind feature in the country: Flight Tracking for Scheduled Rides. Both regular travellers and Bolt Business customers booking a ride from the airport can now sync their flight details, ensuring a stress-free arrival. If a flight is delayed or cancelled, Bolt will automatically adjust the pick-up time or cancel the trip at no extra cost, eliminating the hassle of last-minute rebooking and providing customers with price transparency. This feature is available at Bangkok Suvarnabhumi Airport (BKK), Bangkok Don Mueang (DMK), and Phuket International Airport (HKT).

Bolt becomes the first ride-hailing platform in Thailand to offer flight tracking for scheduled rides

According to the National Economic and Social Development Council, Thailand remains one of the world's most visited destinations, with 38 million foreign tourists projected in 2025. As a key travel hub, Suvarnabhumi Airport (BKK) handled over 60 million passengers in 2024, making it one of Southeast Asia's busiest airports. However, airport transport remains a major challenge, especially when flights are delayed or cancelled—a frequent issue during peak travel seasons and monsoon months (May-October). With tourism generating over 1.2 trillion baht in 2024, ensuring smooth and reliable airport transfers has never been more essential.

Nathadon Suksiritarnan at Bolt Thailand said: "Thailand's airports are among the busiest in the world, and we know how stressful it can be to land and find transport—especially when plans change unexpectedly. With Bolt's new Flight Tracking for Scheduled Rides, customers can book their ride in advance with peace of mind, knowing that if their flight is delayed, their driver will still be there, ready to pick them up when they land. As the first and only ride-hailing platform in Thailand to offer this feature, we are committed to making travel more seamless, reliable, and stress-free for both locals and visitors."

How It Works:

  • Customers tap the 'Schedule' button and enter their pick-up location (arrival airport) and destination as usual.
  • They select 'Add flight details' and enter their flight's landing date, flight number, airline, or departure city.
  • Customers also choose how long after landing they'd like to be picked up.
  • Bolt automatically adjusts the trip if the flight is delayed or cancelled.

This feature is particularly valuable in Thailand, where high travel demand, peak tourist seasons, and unpredictable weather frequently lead to flight delays. With Flight Tracking, travellers can land stress-free, knowing their ride will be automatically adjusted if their flight is delayed or cancelled. Whether arriving at Suvarnabhumi (BKK), Don Mueang (DMK), or Phuket (HKT), customers can count on a hassle-free airport pick-up. Plus, with Bolt's extended Scheduled Rides booking window, travellers can pre-book their airport ride up to 90 days in advance and as little as 30 minutes before they need a ride, ensuring a seamless start to their journey.

Globally, Bolt is one of 30+ airports' official ride-hailing partners worldwide. With this new feature, Bolt continues to expand its airport services globally, with dedicated pick-up zones, improved in-app directions, and features designed to make airport transfers faster and easier.


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