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Thailand's After-Sales Service CXI Enters a New Phase in 2026 as Competitive Gap Narrows and Customer Expectations Rise

Overall satisfaction with after-sales service in Thailand registers a marginal decline year-over-year as customers exhibit heightened expectations demanding greater transparency, more insightful consultation, and consistent meaningful engagement beyond the point of service. According to Differential Thailand's third annual Thailand Service Customer Experience Index (Service CXI) Study? released today, the country's after-sales service sector is entering a phase of heightened customer

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Symphony Communication Wins "Leading of Governance Award" at Future Trends Awards 2026 — Symphony Communication Public Company Limited, or SYMPHONY (SYMC)... 11:51 น.

Ascott Announces Key Leadership Appointments to Drive Commercial Excellence in Thailand and Laos — These appointments reinforce Ascott's commitment to dri... 09:32 น.

Olivia Dean, Lola Young, Sam Fender, Dave นำทีมศิลปิน Universal Music Group คว้ารางวัลใหญ่งานประกาศรางวัล BRITs 2026 สุดยิ่งใหญ่ของอังกฤษ — Olivia Dean, L... 09:09 น.

Experience a Holistic Wellness Journey with Visiting Practitioner Sirirat Yamkham, Sound Healing Specialist at Garrya Tongsai Bay Samui from 22 to 26 March 2026 — Garrya Tong... 09:08 น.

Bangchak Holds Fuel Prices Until Further Notice to Ease the Burden on Customers and the Public — In light of the escalating tensions in the Middle East, w... 08:54 น.

Brandnow.asia: Do's & Don'ts in Market Expansion — Do's & Don'ts in Market Expansion Expanding into new markets is a high-stakes endeavor. While it of... 02 มี.ค.

First Time! Siam Discovery and KPOPMERCH Bring Exclusive "BLACKPINK DEADLINE OFFICIAL POP-UP IN BANGKOK" to Delight Thai BLINKs — For the first time, Siam... 02 มี.ค.

Thai Credit Bank Received with "The Most Transformational" Award at Future Trends Awards 2026 — Thai Credit Bank Public Company Limited has solidified its... 02 มี.ค.

"Frozen Soya Pork Knuckle" at the Emerald Coffee Shop — The Emerald Hotel presents a legendary menu known for being so soft that it melts in your mouth fr... 02 มี.ค.

The Ministry of Culture expands network with its strategic partners to elevate Thai contemporary art onto the global stage — The Ministry of Culture, thro... 02 มี.ค.

VISION HOUSE BUSINESS FORUM ครั้งที่ 2 : "Nexus 3W: Reimagining Wealth, Wellbeing & the World with AI" — ม.กรุงเทพ เปิดพื้นที่เรียนรู้ร่วมกัน เชื่อมโย... 02 มี.ค.

The 17th Queen's Cup Pink Polo 2026 Concludes in Elegant Fashion — Prestigious Women's Charity Polo Tournament Raises Funds for the Queen Sirikit Centre f... 02 มี.ค.