Since January 2014, a total of over 80 awards and accolades have been given to Sands China Ltd.’sintegrated resorts, and to hotels, restaurants and spas at its properties.That averages to a recognition every four days over the last 10months.
“Sands Chinaaimsto createunforgettable experiences forbusiness, leisure and family travellers at our integrated resorts,”said Gunther Hatt, Executive Vice President of Operations,Sands China Ltd. “The honours we’ve received to date in 2014 – from guests, government agencies,industry-leading publications and others – are a welcome confirmation of the success of that effort. Recognition has ranged from praise for our luxury, value and sheer popularity to our efforts toward innovation, leadership and sustainability. In all these areas, our achievements are a direct result of the dedication of our incredible team of over 28,000 employees. They are the ones who have understood and internalised our company’s core values, and are translating them into action day after day. Beyonddelighting our guests, their determination has distinguished Sands China properties as among the best in the business – all while helping establish Macao as a world centre of tourism and leisure.”
To further encourage,support and reward its team membersfor their important role in delivering the company’s high standards of service excellence, Sands China launched itsBecause We Care enhanced set of cultural values in June 2013– Friendliness, Professionalism, Active Listening and Teamwork – aimed at giving guests, visitors and team members an experience of memorable, attentive and entertaining service. And in July 2014, the company launched theEra of Excellence – a set of benchmark values covering service excellence, team member excellence and operational excellence. It stresses a core commitment that all employees work together to achieve continuous success for the company by delivering the best service standards to all guests.
Awards and accolades in 2014 have highlighted excellence in accommodation, dining, spa, retail, entertainment, MICE, sustainability and more.Among them are: Holiday Inn Macao Cotai Central becoming the only Holiday Inn in the world listed in theprestigious Forbes Travel Guidein 2014, receiving a four-star rating; The Venetian® Macao’s authentic Indian restaurant the Golden Peacock earning a star in both the 2014and 2015 Michelin Guidesfor Hong Kong & Macau; the 2014 RLI Shopping Centre Renovation award going to Shoppes at Four Seasons at The Plaza™ Macao;Bodhi Spa at Conrad Macao, Cotai Central being named Top Spa in the 2014Hurun Presidential Awards; The Venetian Macao being namedBest Meetings & Conventions Hotel in Macau by TTG China Travel Awards for the seventh straight year;the China Green Enterprise Awardfor Outstanding Sustainable Development Enterprise, given to Sands China Ltd.; Travel + Leisure India & South Asianaming The Venetian Macaoasthe Best Luxury Resort in the Worldfor the third consecutive year; the award for Asia’s Leading Fully Integrated Resort given to The Venetian Macao in the 2014 World Travel Awards; Hong Kong Tatlerrecognising Sands® Macao’s signature restaurants Copa Steakhouse and Golden Court in its 2014 Best Restaurants guide; and dozens more.
Sands China’s award-winning portfoliocomprises Sands Macao; The Venetian Macao; The Plaza Macao, featuring the Four Seasons Hotel Macao; and Sands Cotai Central, which houses the world’s largest Conrad, Sheraton and Holiday Inn hotels. Together they offer a broad array of business, leisure, and entertainment options to suit every type of guest, providinga diversity of choices in world-classaccommodation, dining, retail, meeting facilities and entertainment.
Photo caption: The 2014 World Travel Awards naming The Venetian Macao asAsia’s Leading Fully Integrated Resort is just one of over 80 awards and accolades given to Sands China Ltd.’s integrated resorts, and to hotels, restaurants and spas at its properties since the beginning of this year.
For more information, please visit www.sandschinaltd.com.
First Gordon Ramsay restaurant in Macao, featuringv a comprehensive menu of Ramsay signatures Internationally renowned, multi-Michelin starred chef Gordon Ramsay has opened his first restaurant in Macao at The Londoner(R) Macao. Gordon Ramsay Pub & Grill is an authentic and convivial British gastropub and steakhouse and the only one of its kind in Asia. Tom Connolly, Senior Vice President of Food and Beverage Operations, Sands China Ltd., said, "It is a privilege to be working with Gordon and to
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