Metro Connect Together with IBM and TPS Hosts Seminar "Intelligent Workflow Meets Operational Excellence with watsonx Orchestrate & Concert"

Metro Connect Co., Ltd. (MCC), in collaboration with IBM (Thailand) Co., Ltd. (IBM) and The Practical Solution Public Company Limited (TPS), co-hosted the seminar "Intelligent Workflow Meets Operational Excellence with watsonx Orchestrate & Concert" on June 23, 2026, at Grande Centre Point Terminal 21 Bangkok. The event was honored by the opening remarks of Mr. Varuch Rattanatumma, Assistant Vice President of Metro Connect who shared perspectives on leveraging AI technology and automation to elevate organizational efficiency in the digital age, followed by the presentations on three interesting topics:

Mr. Tawan Soonthornarom, Presales Manager, Metro Connect, presented on the topic "Transforming Work with IBM watsonx Orchestrate." The session highlighted how AI agents and intelligent automation can streamline repetitive tasks, boost workforce productivity, and enhance employee experiences through seamless orchestration across enterprise systems and applications.

Mr. Chirabhat Kijtham, Senior Presales, Metro Connect, presented on "Achieving Operational Excellence with IBM Concert", explored the concepts of Intelligent IT Operations and proactive IT management using IBM Concert — enabling organizations to automatically analyze vulnerability risks and compliance requirements, while applying AI to manage IT infrastructure more effectively, improve business continuity, mitigate security risks, prevent system outages, analyze failures, restore systems rapidly, and maintain organizational compliance.

Mr. Wachiravit Thunsap, Business Development Manager, The Practical Solution, presented on "TPS Solutions & Business Overview", sharing a vision for establishing a strong AI foundation within enterprises, along with guidance on preparing for sustainable AI adoption — covering data, infrastructure, security, and organizational readiness assessments — so that organizations can effectively generate business value from AI.

This event reflects Metro Connect's commitment to working alongside partners such as IBM and The Practical Solution to deliver cutting-edge technology solutions and knowledge, supporting Thai organizations in driving their digital transformation and leveraging AI to create sustainable business opportunities.

Metro Connect Co., Ltd. is an authorized IBM product distributor, trusted to help expand the market to partner companies in response to rapidly evolving technology needs — transferring expertise and fully supporting Thai organizations on their digital transformation journey.

For those interested in learning more about the products and services of the above companies, please contact the Marketing Department of Metro Connect Co., Ltd. at Tel. 02-0894691, Email: [email protected], or visit www.metroconnect.co.th.

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