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Thailand's After-Sales Service CXI Enters a New Phase in 2026 as Competitive Gap Narrows and Customer Expectations Rise

Overall satisfaction with after-sales service in Thailand registers a marginal decline year-over-year as customers exhibit heightened expectations demanding greater transparency, more insightful consultation, and consistent meaningful engagement beyond the point of service. According to Differential Thailand's third annual Thailand Service Customer Experience Index (Service CXI) Study? released today, the country's after-sales service sector is entering a phase of heightened customer

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KLeasing launches "K OK" to transform the auto loan application experience while enhancing LINE OA to support seamless "Digital Sales & Service" that meets the needs of digital-era customers throughout their journey — KASIKORN LE... 27 ก.พ.

A Symphony of Cocoa Elegance — Discover "Choco Bliss" Afternoon Tea at Tea & Tipple — Calling all afternoon tea lovers and chocolate enthusiasts-this ... 24 ก.พ.

"Dusit Ajara Hua Hin" is Ready for Full Development after EIA Approval, Elevating Residential Standards Towards Superior Quality of Life with Sustainable Living — Dusit Ajara... 18 ก.พ.

A Weekend Feast with Spanish Soul at UNO MAS — Weekends at UNO MAS are a celebration of Spain's rich culinary heritage, where a vibrant Spanish buffet... 18 ก.พ.

Evolution Team (EVO) Crowned First-Ever Champions of the CrossFire: Legends Championship Southeast Asia — Three-month SEA esports spectacle culminates wit... 13 ก.พ.

Experience Chinese New Year Festive Vibes at The Social Night, Staybridge Suites Bangkok Thonglor — This Chinese New Year, we invite you to slow down, con... 10 ก.พ.

Chinese New Year Afternoon Tea - Gallop into the Year of the Horse at Shangri-La Bangkok's Lobby Lounge — Welcome the Year of the Horse with a refined aft... 09 ก.พ.

NIPPON EXPRESS HOLDINGS Obtains Minority Stake in Pakistan's TCS Logistics (Private) Limited

NIPPON EXPRESS HOLDINGS, INC. NIPPON EXPRESS HOLDINGS, INC. announced that it has acquired a minority stake in TCS Logistics (Private) Limited (hereinafter "TCSL"), a logistics company primarily engaged in... 06 ก.พ.

Bangkok Among Top 3 Destinations in Asia for Celebrating the Lunar New Year - Agoda — As the Lunar New Year approaches, digital travel platform Agoda reve... 28 ม.ค.

NX Logistics Thailand Enhances Ocean Freight Consolidation Services by Redeveloping Its CFS in Bangkok's Lat Krabang District

NIPPON EXPRESS HOLDINGS, INC. -Revamps Security, Environmental Performance, and Buyer's Consolidation Operations- Nippon Express Logistics (Thailand) Co., Ltd. (hereinafter ... 23 ม.ค.

White Truffle Season Returns to Red Sky in January 2026 — In January 2026, Red Sky Restaurant welcomes the new year with the arrival of white truffle seas... 16 ม.ค.

KKP Year Ahead 2026: Experts Warn of Thailand's 'Low-Growth Trap' While the US Strength Drives Global Resilience — Following a high-level opening on natio... 16 ม.ค.

TP Logistics Expands B2C Presence with Nationwide "Delivery & Installation Service for Home Appliances," — Thai Parcel Public Company Limited, operati... 12 ม.ค.

Yamato Group Opens Largest Overseas Logistics Center in India, Taking on Surging Manufacturing Demand

Yamato Holdings Co., Ltd. - Assisting in Establishment of Global Supply Chain for Manufacturers Aiming to Expand Production in India - Yamato Logistics India Pvt. Ltd. (hereinafter "YLI"), a... 08 ม.ค.

Festive Afternoon Tea at Tea & Tipple — Celebrate the season with a thoughtfully crafted afternoon tea, featuring festive flavours, handcrafted... 25 ธ.ค.

Cape Kudu Hotel, Koh Yao Noi, Honoured with Recognition of Excellence from Small Luxury Hotels of the World Marks Commitment to World-Class Hospitality Standards — Antoine Den... 25 ธ.ค.

Carabao Group Earns Deloitte's Thailand Best Managed Companies 2025 Award for the Fifth Consecutive Year — The award underscores the company's position as... 22 ธ.ค.

A month of romance awaits with the Stay in Love package at Chatrium — Bangkok, Thailand, December 2025 This February, Chatrium invite couples to slow down... 19 ธ.ค.

FWD Insurance x Dhipaya Insurance offer free coverage for Office Syndrome, covering 7 common ailments affecting all types of working lifestyles — FWD Life In... 17 ธ.ค.

Reignwood Park wins Best Luxury Mega Township Development (Asia) Reinforcing world-class real estate development capability — Reignwood Park has achieved ... 16 ธ.ค.