Hewitt Associates today announced a re-organizing of its Southeast Asia business to a “one-market” operating model. This “one-market” model will allow the company to leverage and maximize the strengths and capabilities of its talents across the Southeast Asian countries, and focus more on delivering best quality solutions to clients in the local markets efficiently and effectively.
“The decision to move to a “one-market” model followed a world-wide company review. While the Thailand market has witnessed significant growth in the past few years, we recognised that internal transformation is required to strengthen and improve the high impact for our clients that comes on the back of a more synergized and leveraged model, " said Mr. Kulshaan Singh, Client and Growth Strategy Leader, Hewitt SEA.
Hewitt SEA market comprises Indonesia, Malaysia, Philippines, Singapore and Thailand. Previously, these countries operated as individual markets, serving clients in their respective geographies. With the new model, the countries will combine their resources to deliver robust, seamless and consistent solutions to clients as well as maintaining the customized and unique requirements of our clients at each of these locations.
Under the new model, the business will be managed under three solution areas; Performance & Rewards Practice, Leadership Development & Employee Engagement and Retirement Financial Management (RFM) Practice. These solution areas will be supported by a Base Pay Centre, Research and Analytics Centre, and Client Delivery Centre.
“The new model will allow our consulting team in Thailand to work closer with Hewitt’s esteemed and progressive clients (from leading conglomerates and multinational companies) and offer HR solutions that are tailored to meet their business needs and drive better results which will see them beyond the current economic situation,” said Dr. Adisak Chandprapalert, Team Leader, Hewitt Thailand.
He also added, “Organizations in Thailand are very focused on improving their HR processes and HR capability for the next wave of growth, and we are all set to partner with these organisations in this journey. Our Thailand office will continue its presence in the market, and is committed to grow with our clients.”
The new operation model will take effect in October 2009. Mr. Alan Parker will continue as the head of SEA market. Performance & Rewards will be managed by Mr. Kulshaan Singh and Leadership Development & Employee Engagement will be spearheaded by Ms. Jacqueline Gillespie, SEA Talent and Leadership Leader.