OYO, Chubb Samaggi and Qoala launch protection plan for hotel guests in Thailand

OYO, one of the world’s leading chains of hotels and homes, Chubb Samaggi and Qoala today entered into a strategic partnership to provide complimentary insurance coverage to guests who book rooms at any one of 800+ OYO partner hotels in Thailand. This will provide customers with protection, comfort and peace of mind during their stay.

The partnership between OYO and Qoala is the second in South East Asia following a similar launch in Indonesia a few weeks ago.

The insurance coverage – Hotel Protection - is underwritten by Chubb Samaggi, a member of the world’s largest publicly traded property and casualty insurance company, and powered by Qoala, the fast-growing and leading multichannel insurtech in Southeast Asia The coverage insures customers for personal accidents, emergency hospitalization, loss of luggage and personal effects and other benefits for every night they spend at an OYO partner hotel. The companies also unveiled new technology integrations that deliver a seamless digital-first experience, allowing customers to provide any potential claims information online via OYO using the oyo.qoala.app.

Commenting on the partnership, Guruprasad Sankaranarayanan, Country Head, OYO Thailand said the addition of the protection plans offers added value to the OYO experience in Thailand.

'We are delighted to announce this new partnership with Chubb and Qoala, to provide an innovative and value-add product to OYO customers.

'Our customers are at the heart of everything we do, and we strive to deliver the best guest experience. This initiative will allow us to deliver more to our customers and provide them with peace of mind and comfort while they stay at our network of quality and affordable living spaces’
Harshet Lunani, Founder and CEO at Qoala, said: "Our partnership with OYO marks an important milestone, especially during these times of high uncertainty. As the economy braces for the new normal, travelers are more wary on how they approach every aspect of travel. With this partnership with OYO and Chubb Samaggi, we aim to help provide more peace of mind to all of OYO guests in Thailand".

Andrew Nisbet, Country President of Chubb Samaggi Insurance Public Company Limited added: “We are thrilled to be partnering with such innovative and progressive companies as OYO and Qoala, which share the same desire to exceed customer expectations by enhancing the guest experience. Offering complimentary insurance coverage is thoughtful and timely so guests can travel and enjoy their stay in Thailand.”

As the hospitality industry resumes business, OYO continues to innovate to deliver more to its customers. Recently, OYO partnered with Unilever, to enhance the hotel chain’s Sanitized Stays initiative and deliver a worry-free guest experience from check-in to check-out. The insurance collaboration with Chubb and Qoala adds yet another layer to that commitment.

About OYO Hotels and Homes
Opening its doors in 2013, OYO Hotels & Homes, a young hotel startup, today is the world’s leading chain of hotels and homes. The portfolio combines fully operated real estate comprising more than 43,000 hotels with over 1 million rooms. Through its vacation homes business, the company offers travellers and city dwellers access to over 130,000 homes around the world under OYO Home, Belvilla, Danland, Dancenter and Germany-based Traum-Ferienwohnungen brands. OYO today operates in over 800 cities in 80 countries, including the U.S., Europe, U.K., India, Middle East, Southeast Asia, and Japan. For more information, visit www.oyorooms.com

About Qoala
Qoala is a Multi-Channel Insurtech company on a mission to humanize insurance through a combination of new product creation supported by scalable technology and photo-based claims, assisted by machine learning. Qoala is backed by Sequioa Capital, BCA Group, Telkom Group and many other prominent VCs and investment banks in the region. Qoala aims to provide insurance to end customers through its partners, directly through consumers, as well as through its Qoala Mitras, while helping insurers reduce costs and risk through digital fraud detection. For more information, please visit qoala.app

About Chubb Samaggi Insurance
Chubb Samaggi Insurance Public Company Limited (“Chubb Samaggi Insurance”) provides a comprehensive range of insurance solutions for individuals, families and businesses, both large and small.
As a key player in the local general insurance market, its product offerings include Accident & Health, Fire, Property, Motor, Specialty insurance products for retail clients.
Chubb Samaggi Insurance offers its products and services through a multitude of distribution channels of which direct marketing is its forte. Other channels include banks, brokers, agency and a branch network nationwide.

For more information please visit www.chubb.com/th

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