Over Malaysia Day, SPX, the delivery provider of SEA group with 118 hubs nationwide, celebrated two years of inclusion, promoting women and closing the gender divide in the courier industry.
Since 2021, SPX has hired 40 times more women in management and operational roles. Today, 13% couriers and 40% sorters nationwide are women; helmed by a female director, Cheah Lee Sun.
"I welcome female couriers all over Malaysia, because I don't see this as a male-dominated industry. No job is too heavy duty for women here whether it involves heavy lifting or driving commercial vehicles. Everyone is welcome, in the spirit of inclusion and supporting upskilling local talents in the communities where we operate," says Lee Sun, Head of SPX.
Lee Sun acknowledges that getting extra logistics capacity during peak periods can be very competitive. She makes personal visits to SPX facilities, and rides along with her drivers, men and women equally, ensuring equal employee treatment and instant feedback to facilitate better performance.
SPX implemented a company-wide Visible Policy initiative -- providing active channels for employees to report integrity or harassment issues anonymously.
Siti Sakinah Yusof, 33, started as a contract supervisor in the Kuala Terengganu Selatan hub. Due to her unwavering integrity and work ethic, she was absorbed full-time with SPX. A mother of three, she is a role model in cultivating a trustworthy, positive workplace environment. "Women must take care of themselves and speak up about those with unethical behaviour," she said.
Nadiah Mohd Shukor, 34, looks out for working mothers under her supervision as a trainee in the Acting Area Manager Programme for Hulu Langat, Balakong, Serdang, and Titiwangsa. "I ensure working mothers apply for leave when their child is sick, and take breaks at work even during peak periods," she said.
Working flexibility as SPX couriers means women can drop their children off at schools while still managing their deliveries on shift. Inclusive hiring policies have resulted in a culture of inclusion, discipline, and community-building at SPX.
Ruzita Puzi, 45, has over 20 years of logistics experience, and is in a position to bring more job opportunities to women in Kedah at her Alor Setar Hub: "I want women from all walks of life to believe in themselves because they can succeed in anything, and break the gender barrier."
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