True Corporation Harnesses the Power of Digital Technology and AI to Create Opportunities for the Future, Driving the Telco-Tech Industry Toward Sustainability

True Ready to Unlock New Chances from AI, Supporting the Shift from "Rules" to "Opportunities"

Mr. Chakkrit Urairat, Chief Regulatory and Government Relations Officer of True Corporation Plc. stated that "Today, we have entered the era of Artificial Intelligence in full force. Digital transformation is no longer optional. It is a necessity for survival. AI is not just another new technology; it represents a major paradigm shift and a key indicator of a nation's competitiveness. As Thailand's leading telecom-tech company, True Corporation recognizes the importance of establishing a strong AI foundation to open doors to new opportunities, empower the country to stay ahead, and use AI to create real value for society. Our mission is to ensure that everyone can access and utilize AI equally and easily, just like using a calculator to enhance efficiency in work and daily life. At the same time, True is committed to promoting AI literacy among Thais and advancing the responsible and ethical use of AI in accordance with international standards because trust is the most essential foundation of all."

"Collaboration across all sectors is a key mechanism in building a digital ecosystem with global competitiveness. When we think of a whistle, many might picture a referee ensuring fair play in a competition. But from another perspective, a whistle can also represent the cheers and encouragement from the supporters, the energy that uplifts the players on the field. Therefore, the whistle symbolizes two essential roles: regulation and support, much like the dual role of government agencies that not only establish a balanced regulatory framework but also drive and empower Thailand's growth in an economy powered by technology and AI. The future is not something we wait for. It is something we build together. And True Corporation is ready to play its part to ensure Thailand becomes a true Technology Opportunity Creator.", added Mr. Chakkrit.

True's Journey to Net Zero, Leveraging the Power of AI to Enhance Network Efficiency and Energy Use

Meanwhile, Mr. Navneet Nayan, Head of Network Strategy of True Corporation Plc., shared his insights on the topic "Transforming Telecom for Sustainability: The Role of Mobile Operators in Driving Green Technology and an Eco-Friendly Future." He stated that "True Corporation places strong emphasis on sustainability from a stakeholder perspective. According to our materiality assessment, the very high-priority issues include network management and climate change and environmental impact. True has set clear targets to reduce greenhouse gas emissions (Scope 1 and 2) by 21% by 2025 and by 42% by 2030, compared with the 2020 baseline, as we continue to progress toward our ultimate goal of achieving Net Zero greenhouse gas emissions by 2050."

"One of the key enablers to achieve this goal is enhancing network efficiency through the full application of digital innovation and technology including AI and Machine Learning for intelligent energy management and smart controllers, as well as increasing the share of clean energy by installing solar panels at base stations. These efforts have enabled True to reduce energy consumption across network sites by up to 20%, upgrade and integrate more than 17,000 base stations, and modernize 100% of its data centers. This reflects True's strong commitment to conducting business with a foundation in sustainability, particularly in the environmental dimension and climate impact reduction to create a sustainable world together," Mr. Navneet concluded.

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