AXA Thailand elevates customer experience with new claim submission portal

Designed with simplicity and security in mind, this user-friendly digital platform empowers our policyholders to submit claims anytime, anywhere. By streamlining the process and safeguarding personal data with advanced security measures, we are making insurance more transparent, accessible, and easy to manage—reinforcing our promise to deliver service excellence.

"Launching the web-based claim submission portal is a key milestone in AXA's digital transformation journey," said Paweena Khemarangsan, Chief Customer Officer, AXA Insurance Thailand. "Our goal is to create a seamless experience that builds confidence and trust. By harnessing innovative technology, we're making insurance more accessible and dependable, strengthening our position as the most trusted partner for our customers."

AXA customers with travel, personal accident, or home/condo insurance policies can access the portal at https://direct.axa.co.th/ClaimSubmission. For further support, AXA's dedicated team is available 24/7 via the Hotline at 02-118-8111 or email at [email protected].

This initiative reaffirms AXA's dedication to innovation, efficiency, and sustainability, strengthening its position as a trusted partner for customers across Thailand.

For further updates, please follow AXA on:Website: https://www.axa.co.th Customer Service Center: 02-118-8111Facebook: AXA ThailandLINE Official Account: @AXAThailand

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