Siam Commercial Bank (SCB) has recently won Debit Card of the Year, Best Financial Inclusion Initiative, and Best Payments Innovation Awards at the Global Retail Banking Innovation Awards 2020 ceremony organized by The Digital Banker, a global financial website. This global recognition reflects SCB's potential in leveraging its technological capability and advanced financial innovations in developing new financial products and solutions that perfectly cater to customer needs, as well as its focus on customer experience - to solve their pain points with better financial experiences and to keep up with the ever-changing demands of retail customers in the digital world.
SCB Senior Executive Vice President and Chief Retail and Business Banking Officer Auraratana Jutimitta said, "Digital technology is now playing a prominent role as the key driving force in financial business operations and accelerating changes in consumer behavior. SCB is determined to leverage digital technology to continuously develop innovative financial solutions. We also place importance on customer experience, which is key to business operations. We always start from studying customer pain points to gain insights, and then develop new financial products and services based on data to better offer a seamless customer experience. We also explore financial innovations for the betterment of business and society. All these efforts have brought us the three awards from Global Retail Banking Innovation Awards 2020 organized by The Digital Banker, a globally trusted news, business intelligence, and research partner to the worldwide financial services sector."
The three awards are as follows:
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