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FWD Insurance boosts customer service with advanced Generative AI Voicebot and Chatbot upgraded for greater accuracy and efficiency

FWD Insurance continues to advance its customer service capabilities through the integration of generative AI technology into its Voicebot and Chatbot systems. This enhancement improves operational efficiency, enables better natural language understanding, delivers more accurate customer needs analysis, and provides responses that feel like genuine human interaction. Mr. David Koruni?, Chief Executive Officer of FWD Life Insurance for Thailand and Cambodia ("FWD Insurance"), explained: "FWD

Electricity Generating Public Company Lim... EGCO Group acquires 49% ownership interest in "Downeast Wind" wind farm in the US — Electricity Generating Public Company Limited or EGCO Group, completed...

Orbix Custodian Co., Ltd. has enhanced th... Orbix CUSTODIAN Enhances Key Management Security with IBM Hardware Security Module (HSM) Technology — Orbix Custodian Co., Ltd. has enhanced the security ...

Thai businesses leaders are encouraged to... PwC Thailand urges businesses to address AI strategically amid growing cyber risks — Thai businesses leaders are encouraged to strategically prepare for t...

Charoen Pokphand Foods Public Company Lim... CP Foods Drives Global Appeal of "Sustainovation" at THAIFEX- Anuga Asia 2025 — Charoen Pokphand Foods Public Company Limited (CP Foods), Thailand's leadi...

Thai food giant launches fourth series of... CP Foods Empowers SMEs Through Digital Transformation and Environmental Stewardship Initiative — Thai food giant launches fourth series of sustainability ...

COCKPIT Bangkadi Serves Customers with In... COCKPIT Bangkadi Serves Customers with Incredible Offers, Celebrating Its New Branch Opening — COCKPIT Bangkadi Serves Customers with Incredible Offers, C...

NIPPON EXPRESS HOLDINGS Completes Stock Acquisition of Cold Chain Bangladesh Limited

NIPPON EXPRESS HOLDINGS, INC. NIPPON EXPRESS HOLDINGS, Inc. is pleased to announce that through its subsidiary, Nippon Express (South Asia & Oceania) Pte. Ltd., it has acquired a 20% shareholding in Cold Chain...

Metro Systems Corporation Public Company ... Metro Systems Corporation "MSC" Annual General Meeting Year 2025 — Metro Systems Corporation Public Company Limited (MSC) held the Annual General Meeting ...

The results reflect strong operational pe... CKPower Posts Q1/2025 Net Profit Turnaround Despite Dry Season — The results reflect strong operational performance, with continued momentum anticipated i...

After building a network of users and dri... Lalamove Accelerates Expansion into Pattaya — After building a network of users and driver-partners in Chonburi, Announces Vision to Support the Local...

CHANGAN Automobile ผู้นำเทคโนโลยียานยนต์อ... CHANGAN Automobile ชูนวัตกรรมสุดล้ำภายใต้แนวคิด "Together for a Smarter World" ในงาน Auto Shanghai 2025 — CHANGAN Automobile ผู้นำเทคโนโลยียานยนต์อัจฉริยะ...

Iwanami Appointed President & CEO of Hond... Iwanami Appointed President & CEO of Honda Thailand — Iwanami Appointed President & CEO of Honda Thailand, Set to Deepen Emotional Connection and Cust...