Leading The Way in Convergence Technology

Bangkok--Mar 27--Avaya Thailand Avaya showeases integrated communications solutions at Asia Pacific roadshow BANGKOK - Avaya Thailand, the Thailand operations of Avaya Inc. (NYSE:AV)- a leader in enterprise communications solutions, will present the industry with in-depth discussion and knowledge on convergence technology with a focus on the business benefits that it brings. The panel of senior Avaya executives in the presentation includes:- - Boonson Jenchaimahakoon, Country Director, Avaya Asia Pacific (Thailand) - Rosentary Durand, Product Marketing Director, Avaya Asia Pacific - Marth Wicks, Director, Data Networking, Avaya Asia pacific - KK Chan, Chief Operating Officer, Avaya ASEAN The panel will discuss energing communications trends and how CEOs and heads of companies can leverage on this to achieve business goals and improve return on investments. This industry briefing session is in conjunction with Avaya's regional roadshow, "Leading the Way in Convergence Technology" which will showcase for the first time its suite of integrated communications solutions in seven cities in Asia Pacific, from February 27 to March 15,2001. Singapore's roadshow was on 2 March at the Shangri-la Hotel. Avaya stated the roadshow in Tokyo on 27 February, followed by Beijing, China on 28 February, Makati City, Philippines on 6 March, Bangkok, Thailand on 9 March; kuala Lumpur, Malaysia on 14 March and finally, Seoul, Korea on 15 March. The roadshows demonstrate for the first time in the seven cities, Avaya's suite of full- powered telephony data and policy-management services across a network, including Avaya IP600 which won the Best of Show 2000 award at the Internet Telephony Conference and Expo held in San Diego, USA. "Backed by Avaya Labs, our products have been localised for the Asian mardets. They are also certified by Avaya Labs as part of our commitment to keep the R&D close to our customers in Asia so that we truly deliver solutions that meet their ever-changing business needs. Segments of the telecommunications and financial industries are now experiencing the benefits of these products in a trial covering Australia, Hong Kong SAR, Singapore and Korea," said Rosemary Durand, Product Marketing Director, Avaya Asia Pacific. As the leader in convergence technology, Avaya will share with businesses its latest technological offerings in the areas of multiservice networks and internet Protocol (IP) solutions under the Enterprise Class IP Solutions (ECLIPS) suite. "Increasingly, enterprises in Asia Pacific are seeking solutions to address critical business issues on improving communications with their customers and partners in order to both retain existing relationships as well as to forge new ones. They will also be looking to see how they can build infrastructures which will support their existing communications systems and leverage future applications. The suite of integrated communications solutions foresee and address these needs," said Boonson. "Avaya has a suite of working solutions on hand that effectively meets priority business requirements. We support the networking needs across an entire enterprise via any media, be they voice, data, video, converged voice/data or IP telephony in a way that is manageable, scalable and cost effective," added Boonson. Avaya's ability to help enteprises migrate their existing communications enviroment through a manageable path to where they want to go in next-generation networks, effectively transforms their business to compete effectively in today's new customer economy. Through these technoiogies, businesses benefit from cost reduction. investment protection, operational efficiency, greater choice of LAN-based or IP-enabled solutions and an applications-rich environment. About Avaya Thailand Established on October 1, 2000, Avaya Asia Pacific Inc (Thailand Branch) is the leading Call Centre Systems provider in Thailand with 45% market share, while its wireless LAN technology is the first CAT-approved solution for Thailand. The company focuses on key growth sectors including banking, utioities & government agencies, offering a complete suite of proven voice and data solutions. Some major customers include Seagate Technology, Telecom Asia, DHL, GE Capital, AIA, Citibank, Internet Thailand, National Finance, Siam Commercial Bank Lever Brothers, AD Venture Club and Siriraj Hospital. About Avaya Avaya, formerly the Enterprise Networks Group of Lucent Technologies, is headquartered in Basking Ridge, N.J., USA. It is a leading provider of communications systems for enterprises, including businesses, government agencies and other organisations. Avaya offers converged voice and data, customer relationship management, messaging, voice multiservice networking and structured cabling products and services. Avaya is a worldwide leader in sales of messaging and structured cabling ststems and a U.S.leader in sales of enterprise voice communications and call centre systems. Avaya uses its leadership positions in enterprise communications systems and software, its broad portfolio of products and services, and strategic alliances with other technology and consulting services leaders to offer its customers comprehensive eBusiness solutio. The Asia Pacific headquarters for Avaya is in Singapore. For more information about Avaya, Visit its Web site at http://www.avava.com PRODUCT INFORMATION Avaya is challenging the way the market looks at IP networks with its Enterprise Class IP Solutions (ECLIPS) portfolio. It draws on its vast experience and heritage in "traditional telephony" to bring the same high level of reliability and functionality associated with voice communications to the world of IP. Avaya's "Leading the Way in Convergence Technology" roadshow in Asia Pacific will feature an integrated suite of IP solutions under the ECLIPS family of products. Avaya's IP solutions bring together voice and data networks into one converged network. The result is streamlined communications simplified network administration and the ideal platform upon which to build and plan for tomorrow's communications needs. There will be a first time local demonstration of the Avaya IP600 and the multiservice networks at the roadshow. More details on these products follows: IP600 What it is:- The Avaya IP600 is a communication server and a highly reliable Enterprise Class IP Solution. With the IP600, users across the enterprise can enjoy full, reliable Avaya features and applications. Whether it's an IP telephone on a desktop, IP softphone on a mobile laptop, Local Area Network (LAN) or Wide Area Network (WAN), the IP600 is built so that you can network, scale, cluster and distribute full feature-rich functionality to the entire enterprise to achieve communication without boundaries. Enterprises with 20 to 200 users will be well served by the IP600; while those with distributed networks spanning nultiple sites can grow their networks to over 12,000 IP user end-points. Business benefits:- IP600 enables enterprises to enjoy cost savings through the integration of their current as well as future voice and data communications applications. It also enables efficient use of resources leading to lower business costs. Its leading networking functionality and scalability ensures investment protection. Industry leadership:- The IP600 won the Best of Show 2000 award at the Best of Internet Telephony Conference and Expo in San Diego, USA. Mulutiservice Infrastructure What it is:- Avaya's Multiservice Infrastructure is a plan fro the future. It exploits new ways of communicating from the provision of increased bandwidth to the desdtop to the use of new carrier capabilities with VPN technologies. Avaya's Cajun, SYSTIMAX@connectivity solutions and DEFINITY@Enterprise Communications Servers provide a solid backbone upon which companies can build a flexible network ready to support present and future communications applications. Business Benefits:- The result is an eBusiness solution in which all participants-customers, partners, suppliers and employees-are linked in through the same multiservice infrastructure of high-bandwidth switches and connectivity and are therfore able to effectively exchange business and transaction information. These are solutions an enterprise can select to implement itself or alternatively obtain via a next generation service provider (xSP). Avaya Hosted Solutions enable enterprises to outsource from xSPs by offering market-leading communications applications optimised to run on Avaya's industry-proven multiservice networking solutions: Avaya Hosted Enterprise IP Telephony (ECLIPS), Virtual Telephony. Contact Centre and Collaboration. Industry Leadership:- Avaya is a global leader in enterprise relationship managerent, unified communications, converged networks, hosted solutions and muitiservice infrastructure. End. -NM-