DHL Express Thailand opens service point at Central Plaza Westgate to tackle demand surge

DHL Express, the world's leading international express service provider, has opened a service point at Central Plaza Westgate in Bangyai, Nonthaburi to enhance cross-border delivery experiences for customers in Bangyai, Bangbuathong and Rattanathibet. The 69th DHL Express ServicePoint in Thailand caters to the demand surge in cross-border shipments, following the E-commerce growth, especially since the pandemic. It is part of the Walk-Click-Call customer touchpoint strategy to enhance service accessibility, and simplify international shipping experiences through physical service points, self-help transactional website and 24-7 call center.

Cross-border E-commerce in Asia Pacific continues to be a strong growth driver for DHL Express. Estimated to reach US$2.5 trillion by 2024, online retail in Asia Pacific is expected to get a boost as shoppers become increasingly comfortable with online and mobile shopping.

Ms. Parichart Pramukkul, Vice President, Commercial at DHL Express Thailand said, "E-commerce has taken the world by storm. The rapid growth of E-commerce will continue to demand higher efficiency and delivery speed from service providers. The addition of a physical touchpoint will benefit B2C and C2C businesses of all sizes and individual customers in Bangyai, Bangbuathong and Rattanathibet areas looking for a reliable logistics partner to facilitate cross-border commerce or enable personal shipments."

According to DHL Express Thailand, top outbound shipments from B2C and C2C shippers in Bangyai, Bangbuathong and Rattanathibet include dried and processed foods, garments, automotive accessories and personal shipments.

"DHL Express is committed to offering world class international express shipping services to both individual and business customers, despite air cargo capacity constraints as passenger aircraft remain grounded. Our owned extensive global network ensures that DHL Express remains operational worldwide and the shipments are delivered door-to-door to the international destinations, on time, every time," Parichart added.

The new DHL Express service point is located at Central Plaza Westgate department store, Ground floor, Green Zone, opposite of the temporary Passport Office Bangyai. It opens daily from 10.30 am to 8.00 pm, allowing customers to deliver documents and parcels to more than 220 countries and territories around the world.

To celebrate the opening, DHL Express Thailand is offering a special giveaway for customers delivering international shipments at the Central Plaza Westgate service point by 31 May 2021, or while stocks last. Customers with Mcard points or are credit card holders of KBank, Citibank and SCB can enjoy up to 400-baht discount for international shipments. Terms and conditions apply.

Besides the service points, customers can simply make online international express shipment bookings at mydhl.express.dhl or call 02-345-5000, DHL Express 24-7 hotline.

Visit DHL Express ServicePoint Central Plaza Westgate, follow Google Map https://goo.gl/maps/JtUzr7K3suDtEbZs6 or click https://dhltoyou.com/th/service_point to see other service point locations.

DHL Express provides international door-to-door express pick-up and delivery services for parcels and documents for individual and business customers. Currently, DHL Express operates over 280 dedicated aircraft globally, connecting over 500 airports, delivering Time Definite Shipments for 2.7 million customers in over 220 countries and territories worldwide. In Thailand, DHL Express has operated since 1973, with approximately 285 weekly flights to and from Bangkok Hub, Suvarnhabhui Airport, one of DHL Express' regional hub and a gateway to Indochina.