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Avaya Launches Solutions for Business Continuity in Region to Help Enterprises in Asia Pacific Reduce Cost, Lower Risk and Grow Revenues

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Bangkok--Jun 26--Aziam Burson-Marsteller
Solutions help companies optimise business continuity, maximise security and speed the recovery of networks and communication applications in the event of a natural disaster or other business disruption.

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced solutions that help companies in Asia Pacific optimise business continuity, maximise security and speed the recovery of networks and communication applications in the event of a natural disaster or other business disruption.

There are new risks facing a new business world.   Increasingly so, as Asia Pacific enterprises gear up to meet the demands of effective business communications, companies must reduce cost, lower risk and growrevenues to survive the current harsh economic environment.   Avaya has introduced to the region, three new solutions that help address these

business continuity concerns:
  • Avaya Communication Manager
  • Avaya C460 Converged Multilayer Switch
  • Avaya Security Gateways

A recent survey by industry analyst firm Gartner indicates that 94 percent of businesses and organizations either have or plan to have a disaster recovery program in place.   Gartner concludes, however, that according to the data gathered, current disaster preparation processesre not in place uniformly to the extent they should be.*

Ten years ago, the Internet was used by more segmented groups. By the end of 2003, IDC AP** expects there to be more than 165 million Internet users and 25 million mobile Internet users in AP alone. Businesses have increasingly incorporated Internet technologies into their core business systems to improve communications between employees, responsiveness to customers and integration with suppliers.   Thisincreased connectivity between people and organizations coupled with natural disasters, physical and cyber terrorism, external hacking, and internal sabotage increase the possibility of interruptions to business operations.

"Business disruptions are costly and effective planning can help mitigate this potential expense," said Sutas Kongdumrongkiat, country director for Avaya Asia Pacific Inc. (Thailand branch).   "Businesscontinuity planning has become more complex in today s context of increased security concerns and multi-vendor, multi-protocol networks Avaya solutions help companes achieve more rapid network access andrestoration, and smoother operations under emergency conditions. Avaya Communication Manager - Open, scalable and secure telephony

The Avaya Communication Manager is a next generation Avaya call processing software that delivers open, scalable, highly reliable telephony with enhanced security features.   It is able to centralise call processing and administration functions onto powerful servers while at the same time extending the full breadth of applications to survivable gateways at other locations.   It also supports new distance insensitive applications like Avaya IP Softphone and Avaya IP Agent in a distributed Call Center environment.   In addition, it provides interconnection of both traditional analog, digital, and IP communication devices in a single communications environment.   Advanced security features, using Access Security Gateway (ASG) embedded security software based on Data Encryption Standard (DES) encryption algorithm, support 911 emergency services, malicious call tracking, and built-in protection against toll fraud.

Avaya C460 Converged Multilayer Switch - Convergence-enabled to support IP telephony

The Avaya C460 Converged Multilayer Switch is a converged wiring closet solution for mid to large enterprises.   It is a fully redundant, high-density IP switch. 192FE/PoE or 48GE interfaces, 64Gps fabric and wire-speed L3.   Other features include a modular IP telephony platform powered by the Avaya Communication Manager, integrated management of voice and data, reduced IP telephony deployment costs,   high-capacity, redundant power for large IP telephony deployments, and intelligent VoIP management, which automaticallydetects IP phones and configures them into a voice VLAN.   It is a high-availability platform designed for low-cost, fault-tolerant configuration.   802.1X authentication prevents unauthorized access to the network, while Multilayer Access Control Lists and MAC security provide granular access control to network applications and ports.

Avaya Security Gateways - Comprehensive integrated security for IP telephony

The Avaya Security Gateways provide an integrated firewall, site-to-site VPN, remote access, and QoSprotection for convergence networks, which enables enterprises to deploy better secured mobile workforce solutions combining voice and data services.   It also features

integrated security for Avaya Communication Manager VoIP, VoIP firewall/VPN and is fully interoperable with Avaya Communication Manager

H.323 VoIP.   Designed to enable mobility, it includes Telecommuter VoIP/data access using SOHO convergence gateways, and secures IP Softphone PCs and PDAs for road warriors.   Licensed capacity lowersentry cost and provides easy upgrades, while PCMCIA slots provide open,low-cost expansion capabilities.

The Avaya suite of Business Continuity solutions were introduced to more than15 cities during a road show that began in Seoul on 12 June and will end in July 2003.nuit Solutions Help Your Organization Lower Risk

About Avaya

Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including 90 percent of the FORTUNE 500ฎ. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications " and distinguished by comprehensive worldwide services Avaya helps customers leverage existing and new networks to achieve superior business results.   For more information visit the Avayawebsite: http://www.avaya.com

Aziam Burson-Marsteller
Tel. 0-2252-9871
Email: L_Porntip@th.bm.com
Ronald Wong
(65) 6872-8750
yhwong@avaya.com
KHNG Eu Meng
(65) 6872-8750
emkhng@avaya.com
For more informatio about Avaya, visit
its Web site at
http://www.avaya.com   End.
-RK-

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